Gestión de la calidad total Gestión de la calidad total y mantenimiento y mantenimiento productivo total en la fabricación de alto productivo total en la fabricación de alto rendimiento

Abstract

Introduction

This study compares the implementation’s degree of the different methods of the advanced

manufacturing practices: Quality Management and Total Productive Maintenance in high performance

industrial plants and standard ones to analyze which methods of both practices are correlated with high

performance manufacturing.

Material and methods

Based on previous rounds of the international research: “High Performance Manufacturing”, a set of

questionnaires was developed to perform quantitative analysis of the current situation of industrial plants

in Europe, Asia and America in the sectors of machinery, electronics and automotive which conforms the

third round of the international research on HPM. The industrial plants’ sample distinguished two types:

High Performance Manufacturing Plants and Standard Performance Manufacturing Plants. The study

used the data provided by 179 plants of the total of 265 participant plants owing to the fact that 86

industrial plants were not classifi ed by the previous types.

Results

The tests carried out provide an overview of which methods related to Quality Management and Total

Productive Maintenance present a higher differentiation in the degree of implementation between high

performance and standard performance industrial plants. An analysis of the different countries and

sectors of the study was performed. Those methods more implemented in industrial plants classifi ed as

high performance ones, are those that confer a competitive advantage, although it should be noted that

performance is not only a function of the methods analyzed in this study, but also depends on other

manufacturing practices of the High Performance Manufacturing model.

Discussion

The methods of process control, customer focus and involvement, and supplier partnership are the

techniques most correlated with high performance, as the high performance manufacturing industrial

plants have a higher degree of its implementation. Those plants that have also implemented maintenance

support show a superior performance than plants that do not consider such an implementation.