Model that identifi es the maturity of processes. Case: Small manufacturing company
Keywords:
maturity models, process, small business.Abstract
The high competitiveness in existing
markets and the patterns imposed
by the globalization amplify the
uncertainty of the immediate future
of small businesses in Mexico: that is
magnifi ed because the capabilities of
meeting the expectations of sector,
which is dynamic and changing, are
ambiguous, caused by unfamiliarity
with the maturity level of their
internal processes and the ability to
respond to the various subsystems in
the fi rm.
The work proposes a model that
analyzes and identifi es the maturity
level of 5 small manufacturing
business that have exceeded the
threshold of disappearance, which is
between 4-5 years and represents
70% of them.